net revenue retention

Facilities management M&A is driven by contract quality, route density, technician utilization, and SLA performance. This guide explains how IFM and janitorial platforms defend valuation—covering renewal/termination terms, NRR, safety/union markets, and platform vs. add-on dynamics—plus the role of QoE, normalized EBITDA, and the working-capital peg in protecting headline price through diligence.